Terms of Service
Effective Date: August 25, 2026
Welcome to Twisted Clovers Training Courses (“Twisted Clovers,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, online courses, educational materials, and related services.
By accessing our website, creating an account, purchasing a course, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase or access our courses.
1. About Twisted Clovers Training Courses
Twisted Clovers Training Courses provides online educational courses and resources related to dog training, puppy development, behavior, handling, and responsible dog ownership.
Our courses are designed to provide educational information and practical training guidance. They are not intended to replace individualized advice from a qualified veterinarian, veterinary behaviorist, certified professional dog trainer, or other appropriate professional when such services are necessary.
2. Eligibility
You must be at least 18 years old, or have permission and involvement from a parent or legal guardian, to purchase or access our courses.
By using our website or purchasing a course, you represent that the information you provide to us is accurate and that you have the legal capacity to enter into these Terms.
3. Course Purchases and Access
When you purchase a course, you are purchasing a limited, personal, non-transferable license to access and use the course materials for your own educational purposes.
Unless otherwise stated on the individual course sales page:
Course access is provided to the purchaser associated with the account.
Your course access may not be shared with other individuals.
You may not sell, transfer, sublicense, distribute, or otherwise provide your course login or materials to another person.
Course materials may not be copied, reproduced, recorded, republished, or redistributed without written permission from Twisted Clovers.
We reserve the right to suspend or terminate access if we reasonably believe an account or course materials are being misused.
Specific courses may have different access periods, enrollment terms, or requirements. Any such terms will be disclosed on the applicable course sales page.
4. Account Information
Certain courses or services may require you to create an account.
You are responsible for:
Providing accurate account information
Maintaining the confidentiality of your login credentials
Keeping your account information current
All activity that occurs through your account
You agree to notify us promptly if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts that violate these Terms or are used in a fraudulent, abusive, or unauthorized manner.
5. Payments
All prices are displayed in U.S. dollars unless otherwise stated.
You agree to provide accurate billing and payment information when making a purchase.
Payment may be processed through a third-party payment processor. By completing a purchase, you authorize the applicable payment provider to charge the payment method you provide for the amount shown at checkout.
We reserve the right to correct pricing errors, including errors caused by technical or typographical issues.
If a payment is declined, reversed, charged back, or otherwise not successfully completed, we may suspend or terminate access to the associated course until the payment issue is resolved.
6. Refunds and Cancellations
Because our courses provide immediate access to digital educational content, purchases may be subject to the refund policy displayed on the applicable course sales or checkout page.
Unless a different refund policy is specifically stated for a particular course, all digital course purchases are non-refundable once course materials have been accessed.
If you believe you have an exceptional circumstance that warrants consideration for a refund, you may contact us at the email address listed below. Refund requests are reviewed on a case-by-case basis and are not guaranteed.
If a course includes a specific refund guarantee or satisfaction policy, the terms of that guarantee will take precedence over this general provision.
7. Course Content Is Educational
Our courses are intended to provide general educational information and training guidance.
Every dog is an individual. Training outcomes can vary based on factors including, but not limited to:
Age
Breed
Genetics
Temperament
Health
Environment
Previous experiences
Training history
Handler consistency
Reinforcement history
The specific behavior being addressed
We do not guarantee that you or your dog will achieve a particular training result, behavior change, certification, performance level, or other outcome from completing one of our courses.
8. Animal Safety and Professional Judgment
Dog training involves working with animals and may involve situations that carry inherent risks.
You are responsible for using appropriate judgment and taking reasonable precautions when implementing techniques discussed in our courses.
You should stop a training exercise if your dog appears distressed, injured, ill, fearful, aggressive, or otherwise unable to safely participate.
You should consult an appropriate veterinary or qualified behavior professional when a dog's behavior may be related to pain, illness, injury, severe fear, aggression, or another condition requiring individualized assessment.
Nothing contained in our courses should be interpreted as veterinary medical advice, veterinary diagnosis, or a substitute for professional veterinary care.
9. No Guarantee of Results
Twisted Clovers Training Courses makes no guarantees regarding the results you may achieve through use of our courses or materials.
Completion of a course does not guarantee that:
Your dog will perform a particular behavior
A behavior problem will be resolved
Your dog will become suitable for a particular purpose
Your dog will qualify as a service, therapy, sport, working, or assistance dog
Your dog will pass a temperament evaluation
Your dog will pass a certification or examination
Your dog will behave in a particular manner in every environment
Training is a process, and results depend on many factors outside of our control.
10. Not a Substitute for Individualized Training
Our online courses provide general education and instruction. They are not a substitute for individualized assessment or hands-on training when those services are necessary.
If your dog presents a significant safety concern, serious aggression, severe anxiety or fear, bite history, or another behavior that may create a risk to people or animals, seek assistance from an appropriately qualified professional.
11. Intellectual Property
All content provided through Twisted Clovers Training Courses—including but not limited to:
Course videos
Written lessons
Training guides
Worksheets
PDFs
Graphics
Photographs
Illustrations
Logos
Course names
Lesson plans
Educational materials
Website content
Text, audio, and visual materials
is owned by or licensed to Twisted Clovers Training Courses and is protected by applicable intellectual property laws.
Purchasing a course does not transfer ownership of the course materials to you.
You may use purchased materials for your own personal educational purposes, subject to these Terms.
You may not, without our prior written permission:
Copy or reproduce course materials
Upload course materials to another website
Share course materials with others
Sell or redistribute course materials
Create derivative courses or products from our materials
Use our materials to teach a competing course
Record or redistribute course videos
Remove copyright, trademark, or other ownership notices
12. Personal Use License
Your course purchase gives you a personal, limited, non-exclusive, non-transferable license to access the purchased materials for your own educational use.
This license does not grant you permission to use Twisted Clovers course materials for commercial training, instruction, resale, redistribution, or creation of competing educational products.
If you are interested in licensing our materials for professional or commercial use, please contact us.
13. User-Submitted Content
Certain areas of our website or courses may allow users to submit comments, questions, reviews, testimonials, photographs, videos, or other content.
You retain ownership of content that you independently create and submit.
By submitting content to Twisted Clovers for publication, review, feedback, or other business purposes, you grant us permission to use, reproduce, display, and distribute that content as reasonably necessary to provide the applicable service or operate our business.
We will not knowingly use private customer information for public marketing purposes without appropriate permission or consent.
You agree not to submit content that:
Violates another person's rights
Contains unlawful or harmful material
Infringes intellectual property rights
Contains malicious software
Is fraudulent or misleading
Is abusive, threatening, or harassing
We reserve the right to remove content that violates these Terms or that we reasonably believe is inappropriate.
14. Testimonials and Reviews
If you voluntarily provide a testimonial, review, photograph, or other feedback about Twisted Clovers Training Courses, we may request permission to use that content in connection with our business, including on our website, social media, marketing materials, or other promotional channels.
We will not represent your experience as typical for every customer when doing so would be misleading.
15. Prohibited Uses
You agree not to use our website, courses, or materials to:
Violate applicable laws or regulations
Gain unauthorized access to our systems or accounts
Share your account with unauthorized users
Copy, distribute, or resell our course materials
Attempt to circumvent course access restrictions
Interfere with the operation or security of our website
Upload malicious code or harmful software
Impersonate Twisted Clovers or another individual or organization
Use our content to create a competing course or commercial product without permission
Engage in conduct that could harm our business, customers, or website
16. Third-Party Services and Links
Our website and courses may contain links to third-party websites, products, services, or resources.
We may also rely on third-party platforms to provide certain website, payment, course, communication, analytics, or other services.
Twisted Clovers Training Courses does not control third-party websites or services and is not responsible for their availability, content, policies, security, or practices.
Your use of third-party services may be subject to those providers' separate terms and privacy policies.
17. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website, courses, educational materials, and services are provided on an “as is” and “as available” basis.
We do not guarantee that:
Our website will always be available or uninterrupted
Course materials will always be error-free
All information will remain current or applicable to every situation
Our website or course platform will be free from technical problems or security vulnerabilities
Course participation will produce a particular result
We make reasonable efforts to provide accurate and useful educational information, but dog training and behavior are individualized and outcomes cannot be guaranteed.
18. Limitation of Liability
To the fullest extent permitted by law, Twisted Clovers Training Courses and its owners, employees, contractors, instructors, affiliates, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to your use of our website, courses, materials, or services.
This includes, without limitation, claims arising from training outcomes, animal behavior, injury, property damage, loss of data, interruption of service, or reliance on educational information provided through our courses.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
19. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Twisted Clovers Training Courses, its owners, employees, contractors, affiliates, and service providers from claims, damages, liabilities, losses, and expenses arising out of:
Your violation of these Terms
Your misuse of our website or course materials
Your violation of another person's rights
Your unlawful or unauthorized use of our services
20. Termination
We reserve the right to suspend or terminate your access to our website, account, or courses if you:
Violate these Terms
Share or redistribute course materials without authorization
Engage in fraudulent activity
Attempt to circumvent access restrictions
Misuse our website or services
Engage in conduct that creates a security, legal, or operational risk
Termination of access does not eliminate obligations that, by their nature, should continue after termination, including intellectual property, disclaimers, limitations of liability, and indemnification provisions.
21. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, technology, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this page.
Your continued use of our website or services after updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
22. Governing Law
These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from or relating to these Terms or our services will be handled in accordance with applicable law and in the appropriate courts having jurisdiction.
23. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the fullest extent permitted by law.
24. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms specifically applicable to a particular course or service, constitute the agreement between you and Twisted Clovers Training Courses regarding your use of our website and services.
25. Contact Us
If you have questions about these Terms of Service, please contact us:
Twisted Clovers Training Courses
Email: twistedcloversLLC@gmail.com
Website: www.twistedcloverstrainingcourses.com
Last Updated: August 25, 2026